Alert: Check your settings
by Cody Johnson | May 19, 2011 | Advice
It's not an easy topic to discuss. In fact, it makes my heart hurt a little. One of our customers, Larissa and her husband Allen, recently came back from an amazing photo trek at Tent Rocks and Bandolier National Monument in New Mexico. They had recently purchased a new camera, the Canon Powershot SX120. This is a very nice camera with attractive features that anyone can take advantage of to make great photos. After their trip and having taken many images, our couple came home to download all of their images. After selecting their favorites to print on canvas with Canvas Press, we noticed something very wrong with their order.The photos were too small. And by small, we mean thumbnail sized. Teeny-tiny. How could this have happened? Why would a camera manufacturer like Canon even enable a camera to take such a small picture? After talking and consoling the saddened Larissa and Allen, it became clear what had happened. You see, before they purchased the Canon Powershot SX120, they used to own the Canon Powershot A90, a very popular Canon digital camera for a long time. Back then, when you selected the image quality in the menu, "S" meant Super Fine High Quality. Which meant you were going to get a large photo with very little compression. Basically, the best image quality you could get from that camera. For some reason, Canon changed what "S" meant. Now, the "S" setting on the new Canon Powershot SX120 that Larissa and Allen used all over their incredible photo excursion means something different. "S" means "small". Small. Too small. Just large enough for viewing on your computer screen or via email. But definitely not large enough to print from. Truly sad. So, as a warning to all photo enthusiasts, PLEASE read the instructions and get familiar with your camera settings before you use your new digital camera! No one should go through the disappointment that Larissa and Allen had to go through. Fortunately, they decided to go back and get new images when the opportunity arises. So there's a happy ending after all. -The Canvas Press Team
