Watch this video on cropping your image using Photoshop, click to watch video

Look for the pixel dimensions of your image and check it against our chart to see the largest size we recommend. You can also use our image consultation feature to send the file to us to review. When using the design tool to setup your project, look for the “suggested sizes” and see what might work best for your image.

Depending on how large the print is and how large you want to go you should scan from 800 to 2400 dpi. Be sure to crop to just the image area so that the scanner surface is not included. Some scanners include software to remove dust and scratches automatically, if you still see a lot of imperfections and spots on the digital file you can add Minor Retouching to the order and we will remove that.

You can upload JPG files up to 100MB in size. We can work with almost all digital file formats so if you have something else you would prefer to use contact us about sending the file to us for conversion for online ordering.

You can send it to us as is and we’ll handle all the preparation. If there is an issue with your file not working properly we’ll let you know. If you are creating a file specifically for printing please set it up as RGB, 8-bit at 100dpi or higher. No larger than 240dpi is necessary.

If you saved the photo from the internet or it was emailed to you it may be a low-resolution version for easy web viewing and transmitting. These files have been compressed and unfortunately once they are saved in that small format they cannot be enlarged again and if so, they will appear blurry and distorted. It is best to upload the original digital file taken by your camera for printing.

These photo programs often import your photos and store them in unique locations, so finding the files later may be a challenge. If this is the case, find the image you want to use in the program and export it to save to your desktop. Make sure you export the original file at its highest resolution. Then, when our site asks you to browse to your image you can quickly locate it.

Yes. Professional artists and photographers review every order that comes in and if we have concerns about whether or not your image will look good as ordered we’ll contact you by email and/or phone.

Our prints are known as “Giclee” as they come from high resolution wide format inkjet printers. We use different printing methods for each of our products to ensure the utmost quality and detail.

Every computer screen displays images differently. Unless you have a profiled monitor, it may not display accurate colors. We always visually check that images look their best and do minor color-management at no charge to ensure a good print. If your image needs dramatic color adjustments please select our minor retouching enhancement. You may contact us for our ICC color profile if you do have a calibrated system.

The website does not read any profiles from Photoshop, so it may appear dull or slightly off in color if you have done additional editing to the image, but we will see those adjustments when opening them for printing. The site may also not properly display images in CMYK, but these will print in the proper color. The best color space to use for sending files to print with us is sRGB.

For gallery wrap canvases, the size you order is the size of the finished print. We print the image larger to accommodate the wrap. For non-stretched canvases, the size you order is the actual image area. We include an additional 2” of blank canvas on all four sides to assist in stretching at a later time.

For canvas only we have two different frame style in four colors each. The Float Frames hold a 1.5" canvas gallery wrap with a gap between the edge of the canvas and the frame. The traditional frames sit on top of the .75" canvas. Everything is custom fit and assembled with your image on canvas so it is ready to hang when it arrives.

The enhancements available to add to your order online are Black & White or Sepia Conversion, Retouching and OilWorks. We offer additional services such Photo Collages and Multi-Canvas Collages available offline since these jobs require custom quotes. If you are interested in one of these options please contact us for more details.

You can have us print your image in Black & White or an antique Sepia tone and we will make sure your image converts to that color with the proper contrast and exposure. If you have already done the conversion yourself and are happy with it as is, leave the order as “Photo As Is” and we will print the image as it is received.

Minor retouching covers color correction, red eye-removal and simple touch-ups to the image. Major retouching would include more in depth correction or restoration needed and may require additional charges if more work is required. Please specify in the comments box what specific items you would like retouched. If you aren’t sure which option to choose for your image please contact us.

OilWorks is our exclusive service that gives your image the look of a real oil painting. These are digitally painted by an artist using a stylus connected directly to the computer. An artist paints the entire image and makes slight adjustments to ensure the image is the best it can be while remaining true to the original photo, but with an overall soft, smooth look with light brushstrokes.

We also offer a Text Overlay enhancement. Choose from various fonts, sizes, colors and positions and add text to your image to sign your artwork, commemorate a person or event, or just send a special message. All orders with text will receive a proof to verify the final design before production continues.

You can print any digital image on canvas with us whether it be a photograph, painting or digital art. There are no restrictions on what subjects can be printed but Canvas Press does reserve the right to refuse orders with questionable content. You must however be the copyright owner of the image or have obtained permission for reproduction from the copyright owner.

The law protects copyright holders from having their work reproduced without compensation. This means that you must have permission from the copyright owner to print a copy of their image. The copyright owner is usually the photographer or artist who originally created the image, or it may be an agency which has licensed and/or purchased the rights to resell the image. If the photo you plan to use is from a professional photographer you must have a release that states you have permission to use the image for personal use. Images from the internet are generally copyright protected and are also displayed at too low a resolution for printing. If you need an image that you do not personally have you can purchase a hi-res digital copy from a stock photography site which will allow you to print it.
When placing an order with us, you must agree that you are the copyright owner or have permission to reproduce the image(s) submitted to Canvas Press. If the image submitted contains copyright information not matching the customer details we will contact you for verification and may have to cancel the order if permission cannot be obtained.

The inks we use are archival quality and through tests have been estimated to last over 75 years before showing any signs of fading or discoloring. All of our canvases are also protected with an additional coating to give them even more longevity and durability. Canvases are only intended for indoor use, but even in display of direct window light should still last for decades to come. There is no extended warranty or guarantee on the product beyond our 30-day return policy.

Our online design tool shows you exactly what the final crop and wrap (if applicable) will look like and this is the best digital proof that can be provided regarding the size and cropping of the finished piece. We automatically send proofs of any orders requested a text overlay to ensure the layout is done as you wish. Other enhancements do not automatically include a proof in the process and if you have concerns or would like to see the results before printing please make a comment to that effect when ordering.

The thumbnail in your library, shopping cart and order confirmation is your original image. The purpose of the thumbnail is just to verify that the correct image is chosen, it does not reflect the cropped image you saw in the design which is how the finished print will be done.